There are a few things you should know before buying from us.
- Because all our products are handmade, each one varies slightly. The image you see online, is the closest representation we can provide you, however there may be slight differences in the product you receive.
- Our lighting products are all made with UL certified parts, however the fixtures themselves are not UL tested. This process costs thousands of dollars per fixture, which would be impractical for a one-of-a-kind light. We have followed safety guidelines and do believe our products are perfectly safe to use, however because they have not gone through the rigorous testing involved in UL certification, we are unable to make any guarantees.
- Since we operate with limited inventory online and in store, occasionally we might need to cancel your order if someone has bought the last or only item in store, and you place an order online before we can update the listing, we do our best to be as quick as possible in this process and we are sorry if we have to cancel your order for this reason.
- Our website, like most other, uses Google Analytics to anonymously keep track of site visitor demographics. User behaviour, with not contact details attached, may be viewed form time to time to improve the products and services we offer to you. At no point is this information shared with anyone outside out organization or for any unrelated reasons.